aYo Looks To The Cloud To Power The Future Of Microinsurance

African insurtech company aYo Holdings took the next step in technology transformation and launched a cloud-based enterprise resource management (ERP) system. This will support its ambitious growth plans across Africa.

aYo, which is 100% owned by MTN, has more than 16 million enrolled customers using its microinsurance products across Uganda, Ghana, Zambia and Côte d’Ivoire, with a vision of growing into the largest financial services technology platform in Africa by providing a range of affordable and accessible micro-financial services products.

The company’s new Oracle NetSuite ERP system replaces its previous on-premise solution, which was battling to support the needs of a rapidly-scaling business. Adrian Kloke, Chief Financial Officer at aYo says the company’s new Oracle NetSuite ERP system will provide aYo with the agility, control and cost efficiency that it needs to grow and seize new market opportunities.

“Having one unified cloud-based platform that is agile and flexible for our business needs today will improve our business operations across the entire organisation. NetSuite will also help us standardise operations, enhance business insights and serve our customers more efficiently from a scalability perspective, and ultimately enhance future saleability,” said Kloke.

The implementation was carried out by Oracle NetSuite Solution Provider Linked ERP. Linked ERP has a track record of helping businesses migrate to NetSuite ERP from legacy software. Kloke said Linked ERP ‘stood head and shoulders’ above other vendors in the space, making them a natural choice for the project.

“By digitising business processes with scalable and secure business management systems, businesses can support greater growth, expansion, and profitability. aYo has implemented a powerful cloud platform that will provide the visibility and control needed to drive growth and build business resilience,” said Linked ERP’s Managing Director, Carel Bouwer.

aYo’s journey to the cloud has already seen the company embark on a wide-ranging overhaul of its technology back end and data management approach. It switched to cloud data warehouse using Snowflake last year to help it grow and better leverage large volumes of customer data.

“As our customers transition to a world where financial services are easily accessible via mobile phones and transact via apps and other channels, we need to respond with a platform business model that will allow us to scale rapidly while cost-effectively managing material volumes of nano transactions,” said Kloke.

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