Specialty insurer HSB has teamed up with HELIXintel offering a one-stop online maintenance platform for businesses and other organizations to service critical building equipment from air conditioning and refrigeration to lighting and heating systems, the company said today.
Customers can manage their maintenance records through the HELIXintel digital platform. It automates the process for scheduling service and sourcing services from licensed providers of heating, cooling, roofing, lighting, and other key assets. It will be available to HSB’s equipment breakdown insurance policyholders and customers of Sensor Solutions by HSB™, which provides Internet of Things technology services.
“In today’s tough economy, it’s a challenge for businesses to keep up with equipment maintenance,” Greg Barats, President and Chief Executive Officer of HSB (part of Munich Re), said the following:. “We’ve made it simple to choose the right maintenance provider, order replacement parts, and get service from experienced dealers. It saves our clients time and money, so they can focus on growing their businesses.”
Parts and Service: A seamless connection
HELIXintel connects building owners with suppliers and manufacturers across the country to offer clients the best prices and quality in parts and service. The HELIXintel network will allow customers to connect with service providers seamlessly. They can also take advantage of rebates or credits without having to do the legwork. This may help reduce supply chain delays and give them direct access with manufacturers to order parts and equipment.
Because every company is unique, the platform matches customers with the best maintenance plans for equipment and sends bids to contractors. Clients can track and manage unlimited equipment, supplies and inventory by logging on to any secure website or app from any digital device.
“HSB and HELIXintel will touch millions of businesses across the United States by bringing efficient ways to maintain facilities and equipment, while saving owners and operators time and money,” Jon DeWald is the chief executive officer at HELIXintel.