Language II/O is a Cheyenne-based multilingual platform provider for customer engagement. It raised $6.5m in Series B funding. This brings the total funding raised to date at $12.1m.
Omega Venture Partners led the round with participation from Gutbrain Ventures and PBJ Capital as well as James Pallotta, James Pallotta, Tom Axbey, James Pallotta and Eric Schnadig as well as new investor Caruso Ventures.
The funds will be used by the company to expand its operations and business reach.
Language I/O is an AI-enabled language translator platform that allows customers provide real-time customer service in over 100 languages. It ensures that company-specific terms can be accurately translated using its proprietary core technology. The software currently focuses on translation across all esupport channels, including chat, email, articles and social messaging. It can be accessed via API and integrates seamlessly with all major CRMs including Salesforce, Oracle, and Zendesk. Among others, Constant Contact and Shutterstock are some of its customers.