LERETA, which is a major national provider of flood and real estate taxes for mortgage servicers has announced today that three new directors have been added to its board. This comes as it continues to focus on technology. The LERETA Board of Directors includes mortgage and technology veterans. Stephen Gold, Gene Mergelmeyer and Tony Ebers.
Gold is an experienced technology executive and board director, having held senior leadership roles in companies across a variety of industries including retail, healthcare, digital business and communications technology. His experience includes the support, design, implementation, management, and support of large-scale technology-driven initiatives. In addition to serving in senior roles at Avaya, Inc., Medco Health Solutions and GSI Commerce, Gold was most recently Executive Vice President, CTO and Chief Process Improvement Officer at Hudson’s Bay Company and was previously Executive Vice President and Chief Information Officer at CVS Health.
“LERETA has consistently demonstrated an ability to exceed customer expectations, not just with great service, but with their groundbreaking approach to improving on an industry that was, before now, content with the status quo,” Gold. “They are changing the game, and I’m honored to serve as a director.”
Mergelmeyer worked for Assurant, Inc., which is a Fortune 300 company that specializes in specialty and risk management, for more than 30 years before he retired. In 21 countries. His most recent post was that of Executive Vice President and Chief Operational Officer. He spent his career successfully developing and growing numerous businesses to industry-leading positions for Assurant and led the company’s “Digital First” and other transformation initiatives. Mergelmeyer also created Assurant’s enterprise operating model structure that focused on enhancing the company’s brand across the globe through its commitment to product leadership, global solutions, enhanced agility and values of common sense and common decency.
“In an industry that has mostly done things the same way for decades with little innovation, LERETA is changing the paradigm to develop tech-informed solutions that improve service and accuracy,” said Mergelmeyer. “They are raising the bar and putting a strategic focus on performance results which is producing SLAs that are the best in the industry. I’m delighted to join the very talented team at LERETA.”
Ebers is the former Chief Operating Officer at Nationstar Mortgage Holdings Inc.. He brings decades of experience in real estate transaction-related services, mortgage servicing, and lending. His previous positions include Executive Vice President of Originations at Nationstar and, earlier, President of ServiceLink’s Originations Division when ServiceLink was a Black Knight company. Ebers was also a senior leader in retail banking and consumer lending at OneWest Bank and IndyMac Bank. These positions will increase his contribution as a director to LERETA.
“I had the privilege of working with LERETA in my previous roles, and as a result, I know firsthand how the company has advanced tax and flood servicing from a technology perspective, not to mention its commitment to service”Ebers. “I look forward to being part of their continued growth.”
Commenting on the appointment of new board members LERETA CEO John Walsh said: “The addition of Stephen, Gene and Tony to the LERETA team – and the deep-bench experience they bring – is further evidence of our continued commitment to focus on technology and innovation in our company. Our mission is to improve the quality and efficiency of the tax and flood services within the mortgage industry. This has been an area that has suffered for too long. Expanding our Board of Directors with these seasoned industry veterans will help us continue to exceed client expectations and deliver a best-of-class customer experience to both servicers and their homeowners.”