Rocketlane Raises $18M in Series A Funding

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Rocketlane is a purpose-built platform for customer onboarding that’s based in San Mateo, CA and Chennai, India. It helps businesses increase their time-to-value, improve customer satisfaction, and reduce customer churn.

8VC led the round, along with participation from Nexus Venture Partners and Matrix Partners India. Gokul Rajaram, a prominent angel investor, was also involved.

This funding will be used for product expansion, marketing acceleration, and team growth.

Rocketlane, co-founder and CEO Srikrishnan Ganesan, is a customer onboarding platform that helps businesses reduce churn, increase customer satisfaction, speed up time-to-value and improve customer satisfaction. Rocketlane replaces traditional project management tools and document collaboration tools. It provides a single workspace that facilitates collaboration and communication between businesses and customers. It provides teams with benchmarks and trends across projects which helps them to develop and optimize playbooks.

Customers include ParcelLab and Chargebee as well as Yellow.ai. LinkSquares and Appcues.

Rocketlane also manages Preflight, an invitation-only Slack group for onboarding, implementation and CS professionals.

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