Temenos launches the CEO Navigator, a data-driven value advisory service for bank executives

Temenos today launched Temenos CEO Navigator, a subscription-based customer value benchmarking and advisory service that gives C-level banking executives unique insights on how to optimize their technology investments to drive business value.

The survey-based, consultative strategic service allows banks to discover the factors that drive performance and value. It also gives them the IT metrics needed to monitor and improve profitability. It is built on Temenos’ proprietary value benchmark program with over 100 participating retail, corporate and private banks from across the world.

To provide bank leaders with exclusive insight and Temenos industry knowledge, the CEO Navigator analyzes over 50,000 data points covering financial and operational metrics. They can determine how specific banking solutions and best practices drive high performance, such as healthier cost-income ratios or better returns on equity.

Temenos CEO Navigator’s analysis has revealed that banks that have digitally transformed their business and moved away from legacy systems are able to differentiate across five key pillars: innovation and growth; customer-centricity; operational efficiency; risk and compliance; and advanced analytics. Temenos CEO Navigator provides benchmarks and best practices for each of these five pillars. This helps to improve banking performance. If a bank increases its IT spending on innovation and growth to 58%, it will see an increase in profitability and a lower cost-to-income ratio.

Kanika Hope, Chief Strategy Officer, Temenos, said: “Temenos CEO Navigator is an industry-leading customer advisory service that distills Temenos’ almost 30 years of banking IP into powerful business insights for our clients. Every insight delivered to the bank is completely software-agnostic and based on interactive sessions between the bank’s executives and our strategy consultants across the entire banking value chain. This program is unique in terms of reach, number and type of banks and the depth of data, and offers executive teams a blueprint on how to run a successful bank.”

The Temenos CEO Navigator has analysed over 100 banks and found that the top performing banks using the Temenos platform for composable bank have industry-leading cost income ratios of half that of the industry average and return on equity almost three times greater than the industry average.

Dr. Diane Karusisi is the CEO of Bank of Kigali.: “Everyone expects Temenos to develop and sell banking software but nobody expects Temenos to consult for you. The Temenos CEO Navigator provided us with a wealth data and insights about banks around the globe. This has helped us understand, accelerate, and optimize the business value created by our technology investment.”

Azfar Karimuddin, Chief Information Officer, Canadian Western Bank, said: “Our leadership team found the information and analysis provided very powerful. It helped answer questions about our technology investment and provided industry context to inform and validate our efforts.”

Banks receive a custom report that compares their business performance to their peers. Annual updates are also provided. They also have access to benchmark trends and insights which will be updated each year. The bank also becomes part of the Temenos Ambassador Program gaining automatic access to the Temenos Community Forum, the company’s flagship event.

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